Internet banking and access management

Separate roles and approvals

• Viewing: follow data without creating or approving transactions.
• Preparation: register an operation for review, when the bank allows it.
• Authorization: confirm amount, payee and limits before completing.
• Administration: review users and permissions through the institution's official channel.

Names, limits and features depend on the banking contract. This separation is organizational guidance, not a feature available at Tecbank.

Control routine

1. Record who needs access and what their responsibility is.
2. Use individual credentials and avoid sharing the administrator's access.
3. Review users when roles change or relationships end.
4. Check pending and approved transactions, without assuming that registering means paying.
5. Reconcile statements with your records and keep reference numbers.

Access and authentication

Sign in through the institution's official address, verified from a trusted source. Use the bank's own confirmation mechanism. Tecbank does not ask for your Internet Banking password, authentication code, token or remote access.

For account opening, access recovery and device enrollment, use the bank's official channels. We do not reproduce those steps or receive documents through this guide.

First access after the business account opening

Registration confirmation is not confirmation of an opened account. Wait for the institution's official communication and check the app and the address before starting the first access.

1. Check the status of the opening in the responsible channel, without presuming approval.
2. Install the official app through the device's store and check the developer indicated by the bank.
3. Set the password and enable authentication only in the official flow. Do not pass codes to anyone offering help by message.
4. Review who can view, prepare and approve operations and the applicable limits before use.

The bank defines the identification and device enrollment requirements. Tecbank does not receive branch, account, password, biometrics or token through this guide.

Tecbank access and bank access are different

The consulted bank's business screen starts with branch and account numbers. That is not a model for collecting banking credentials here. The future Tecbank client area will have its own access, limited to the requests registered on the platform.

Never give Tecbank your bank password, token or authentication code. The public portal does not check balances or statements and does not authorize transactions on the bank's behalf.